Introduction
One World is Enough is an online ethical business based in Burwell Cambridgeshire. We have been selling our own range of Fair Trade Clothes & Crafts for the last 25 years. We have sold through market stalls, festival stalls, shops and online.
For the last ten years we have been exclusively online selling though our own websites, plus Amazon, Etsy & Ebay marketplaces.
A couple of years ago we moved to a large brand new purpose built warehouse. We have spare space in our warehouse and are therefore opening up our online order fulfilment to carefully selected local business.
We look forward to working with you to turbo charge your business. We will deal with the day to day fulfilment leaving you free to work on marketing your business, source new products and find new markets
Our Services
Basic Storage & Fulfilment
Our basic service comprises storing your goods in our warehouse, downloading your orders, picking & packing your order, printing & inserting your packing slip and any other marketing material that you wish to send your customers, creating a postal label using Click and Drop Royal Mail software and sorting & bagging your orders up at the end of the day for collection from our premises. The postman collects from us every weekday.
Postage
We offer the following different classes of post;
Domestic
Standard Royal Mail 48
This is a standard large letter or parcel service with a delivery time of 2- 3 days, although this is not guaranteed. A proof of delivery code is proved but this is not a tracking number.
Standard Royal Mail 24
This is a standard large letter or parcel service with a delivery time of 1-2 days, although this is not guaranteed. A proof of delivery code is proved but this is not a tracking number.
Royal Mail Tracked 48
This is a tracked large letter or parcel service with a delivery time of 2- 3 days. These can be tracked at royalmail.com
Standard Royal Mail 24
This is a tracked large letter or parcel service with a delivery time of 1-2 days. These can be tracked at royalmail.com
International
We send to most countries and offer the choice of tracked, tracked & signed or untracked services.
We cannot accept liability for any orders lost or damaged by Royal Mail but we will attempt to obtain compensation on your behalf on services where compensation is payable.
Customer Services Package
We have four levels of customer services package;
Bronze Package; Up to 1 hour a week day of answering calls and emails
Silver Package ; Up to 2 hour a week day of answering calls and emails
Gold Package; Up to 3 hours a week day of answering calls and emails
Platinum Package; Unlimited answering calls and emails
Marketplace Store Package
The big Marketplaces such as Ebay, Etsy & Amazon are very dominant online, and in our experience it is essential to have an Ebay or Etsy shop to work alongside your own shop. Marketplaces are a good place for you to market to prospective customers and grow your mailing list, they are a good place to showcase your products & a very good place to shift excess or sale stock.
Click here for more details about One World Fulfilment or email Peter